What does it mean to be more than just a hair salon?
We think we know a little bit about that. As a well know local neighborhood name, with a lot of loyal customers, we see people coming in and out of here day after day, talking to us quite a bit, as they do. We hear from families about how the services that we provide are more than just routine salon visit. That makes us feel good, because it’s part of our philosophy to be locally involved.
Part of the Community
A good salon is part of the community that it serves. The business creates those ties with the local people and the local environment, and becomes associated with their local suburb. It’s easy to see when you really get into the community, and ask people about their routines, and their favourite places to go.
This involvement of the small business in the community happens for a number of reasons, and in a number of different ways. Whether it's sponsoring events, or just taking care of local customers with our five star service, it's an investment that the business makes, partly for its own sake and partly because it's the right thing to do.
There are far too many corporate installations operating across Australia that don't have that small business mindset for growth and quality. But here at our salon, we see our local culture at work every day. We take care to learn the techniques that are popular, and deliver quality to everyone who steps in the door. If you look back through the blog, you can see some of our notes on different hair types and hair coloring that explain how we approach these different services. We love hair! And we take pride in our knowledge of the latest fashions, the latest science, and how to get the best outcomes for our visitors. That’s just part of the job!
The bottom line, though, is that many of our customers know what they want, and they come to us for hair care because we are the salon that they trust. We are part of their community and part of their lives, and there is a richness to that that just can't be beat.
That's part of what it's all about. It's not just about technique – figuring out how to thin down thick hair, or exploring how to create the lived-in look or nailing the highlights – it's also about that deliberate and detailed way that you relate to customers and how you become involved in each other's lives. So come on down to Hair By I, and you'll find a place you can call home!